Freight Charges & Terms
We have a five tier shipping charge depending on weight.
Most items will be only $7.50 with heavier items being higher. Heavy items have their weight in the product details.
- 0 to 9.99 kgs = $7.50 shipping
- 10 kgs to 14.99 kgs = $20 shipping
- 15 kgs to 19.99 kgs = $ 27.50 shipping
- 20 kgs to 24.99 kgs = $40 shipping
- 25 kgs and over = $55 shipping
We try to dispatch orders daily except for on weekends and public holidays. Please contact us if your order is urgent so we can get it sent to you as soon as possible.
We send all orders with New Zealand Couriers unless you request another way of shipping. New Zealand Couriers are able to deliver within 1 to 2 days to most places in New Zealand. If you are on Rural Delivery or in the South Island it may take longer for delivery. We will endeavour to email you the tracking number for your order when it is dispatched.
All shipping charges are based on delivery to New Zealand addresses. For international orders please contact us for a shipping quote. We do not send to PO box address’s, please make sure to provide us with a physical address.
Please contact us urgently if your goods have not arrived and we will track and trace it with the courier company it was sent with.
If you have any issues with your order once it arrives please let us know so we can rectify the issue.
Please contact us for more information on freight terms and conditions.
Please feel free to contact us at any time and we will be happy to help. Our contact details are on our Contact Us page, our email address is firstname.lastname@example.org or your can telephone us on 09 406 1004.
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