Returns & Exchanges

C & M Marketing Ltd appreciates your business and it is important to us that you to are 100% satisfied with your purchase.

If your product has a manufacture defect or is faulty we will refund, replace, or repair at our discretion – please contact us as soon as possible so this can be arranged.

If you have a query or are having problems with your product please contact us before returning any item.
Please also refer to your product Instruction Manual, your ‘Tips and Tricks’ information sheet, DVD or ZeroPak Hand Book that was supplied to you upon purchase of your product.  If you do not have your Instruction Manual, ZeroPak Hand Book or ‘Tips and Tricks’ information sheet we will be happy to supply you with another one. The ‘Tips and Tricks’ information is also on our FAQs page on this website and there is also a Youtube instructional video.

Please feel free to contact us at any time and we will be happy to help.  Our contact details are on our Contact Us page, our email address is or your can telephone us on 09 406 1004.

Thank you for visiting our website.