Returns & Exchanges

C & M Marketing Ltd appreciates your business and it is important to us that you to are 100% satisfied with your purchase.

If your product has a manufacture defect or is faulty we will refund, replace, or repair at our discretion – please contact us as soon as possible so this can be arranged.

Please do not return your product simply because you have changed your mind.

If you have a query or are having problems with your product please contact us before returning any item. Please also refer to your product Instruction Manual, your ‘Tips and Tricks’ information sheet, Quick Start Guide, DVD or ZeroPak Hand Book that was supplied to you when you purchased your product.  If you do not have your Instruction Manual, ZeroPak Hand Book, Quick Start Guide or ‘Tips and Tricks’ information sheet we will be happy to supply you with another one. The Quick Start Guide and ‘Tips and Tricks’ information is also on our FAQs page on this website and there are also Youtube instructional videos.

Please feel free to contact us at any time and we will be happy to help.

Our contact details are on our Contact Us page, our email address is or your can telephone us on 09 406 1004.

Thank you for visiting our website.